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Frequently Asked Questions

Practical answers about installation, existing equipment, service coverage and quotes.

Are you licensed and insured?

Yes. We hold NSW Master Security Licence MA 000110911. Ozi Network Solutions is insured.

How do quotes and callouts work?

We assess straightforward jobs from photos, a floor plan or a phone call, without a visit. Larger or complex sites may need an on-site assessment, and any callout or travel fee is confirmed before it is booked, never added afterwards. Quotes are written, itemised and carry no obligation, so you can compare them or ask for changes before deciding.

Can you install equipment I have already purchased, or quote on supply only?

Yes. We can quote on supply and installation, installation only or supply only. Send the exact model numbers and a photo of where each item will go. If something you bought is unlikely to work well in that position, such as a Wi-Fi camera far from the router, we tell you before the visit so you can decide whether to swap it.

What warranty do you provide?

Our installation work carries a 24-month workmanship warranty. Equipment is covered by the manufacturer's warranty. Faults caused by later changes, storm or power damage, or equipment from another source are assessed separately, and we explain any cost before starting.

Can you install a eufy camera or Reolink system I already own?

Yes. Send your eufy Security camera or Reolink model details, and photos of where you want each camera. We check mounting, power, connectivity and setup requirements before quoting. Battery and solar models need good sun or regular charging and a strong Wi-Fi signal at the camera, while PoE models need a cable route back to the recorder.

Should I choose a solar security camera or a wired security camera?

Choose around the recording you need and the power available at the proposed position. A solar or battery model needs suitable placement and a charging arrangement that fits its use, and it may not offer the same recording options as a wired system. A wired camera needs a practical cable route and compatible power and recording equipment. We can compare the installation requirements before you buy.

Can you assess a doorbell camera installation?

Yes. Send us a photo of the entrance and the model you're considering, such as a Ring doorbell, Google Nest or eufy device. We check mounting, power and network requirements and confirm the work needed before booking. A photo of the existing doorbell button and chime helps us see whether current wiring can be reused.

What brands do you install, and are you tied to any of them?

We're vendor-neutral and don't have exclusive supply arrangements with any single brand. We work with most major manufacturers, including eufy Security, Reolink, Ring, Google Nest, Hikvision, HiLook, Dahua, Ubiquiti UniFi Protect, TVT and more. We pick equipment that fits your site, your budget and any preferences you already have.

Do you install Ubiquiti UniFi equipment?

Yes. We install and set up Ubiquiti UniFi systems across Sydney: UniFi Protect cameras and recorders, UniFi Network gateways, switches and Wi-Fi access points, and UniFi Access door readers. We can supply the equipment or install gear you have already bought, adopt it into your UniFi console and hand over the admin account. UniFi is one of several brands we install, and we tell you if another option suits the site better.

What is structured cabling and do I need it?

Structured cabling connects fixed devices to a central switch or patch panel using tested CAT6 or CAT6A Ethernet runs. It suits workstations, cameras, TVs and access points that need a stable wired connection. Start with the outlet positions and devices, then check the cable route and switch capacity. Clear labels let you match a wall outlet to its patch-panel connection when a desk moves or a fault needs tracing.

Do you work on commercial sites as well as homes?

Yes. We work across residential, retail, hospitality, warehouse, office and small-industrial sites, from single access-point Wi-Fi setups through to multi-access-point roaming networks, CCTV systems, access control and structured cabling. For business sites we agree access times, site contacts and any interruption to existing systems in the written scope.

Do you offer CCTV, cabling or Wi-Fi installation near me?

Yes. We serve Greater Sydney. We are based in Claremont Meadows and visit homes and businesses across Western Sydney and Greater Sydney: Penrith, Blacktown, Parramatta, the Hills District, Fairfield and Liverpool. We also work in the city, North Shore, Northern Beaches, Eastern Suburbs, St George and Sutherland Shire.

Do you travel outside Sydney?

Yes. We travel to the upper Blue Mountains and the Central Coast. Longer trips suit larger jobs, or several tasks combined into one visit, such as cameras and Wi-Fi together. Tell us the address and what you need, and we will confirm the service scope and any travel fee before anything is booked.

Who is OZINETWORKS?

OZINETWORKS is the website and short name of Ozi Network Solutions (ABN 39 779 627 689), a licensed installer based in Claremont Meadows, serving Western Sydney and Greater Sydney. We specialise in CCTV, access control, structured cabling, Wi-Fi and home networks for homes and businesses, with hands-on camera and network installation experience and a background in software and network engineering and systems security.

What hours are you available?

Send an enquiry anytime through the form, by email or by phone, and we reply as soon as we can. Site visits, installations and weekend or after-hours work are by arrangement, and we confirm availability and any access requirements before booking. For businesses that cannot be disrupted during trading hours, we can plan early-morning, evening or staged installation and agree it in the written scope.

Question we haven't answered?

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Installation notes
  1. Availability, scheduling, and turnaround times may vary depending on workload, job complexity, access requirements, weather conditions, and product availability.
  2. Product and brand availability is subject to supplier stock levels. Where a preferred item is unavailable, a suitable alternative may be recommended or installation may be scheduled once stock becomes available.
  3. Written quotes are provided with no obligation. A callout fee may apply for on-site assessments depending on location and scope, and we'll confirm any fee before booking a visit. Deposits may be required for bookings, equipment purchases, or custom ordered items.
  4. Post-install support includes basic troubleshooting. Additional on-site visits, advanced diagnostics, equipment replacement, or changes outside the original scope of work may incur additional charges.
  5. Installation pricing may vary depending on site conditions, cable run distances, roof or wall access, existing infrastructure, and any additional work requested during installation.
  6. Some installations may require suitable roof, wall, ceiling, crawl space, trenching, or ladder access. If safe access is not available, additional equipment or alternative installation methods may be required.
  7. Existing customer equipment, cabling, or networking infrastructure may affect compatibility, performance, or installation time. We will advise of any limitations before proceeding.
  8. Warranty coverage applies to workmanship and manufacturer-supported equipment only. Damage caused by misuse, third-party modifications, environmental conditions, power issues, etc., is not covered.