Privacy

Privacy Policy

A plain-English summary of what we collect, why, and how we look after it.

  1. The short version

    OZINETWORKS (Ozi Network Solutions, ABN 39 779 627 689) does not collect data we don't need, and we do not sell your data to anyone. We only use the details you give us to do the job you've asked us to do.

  2. What we collect

    We only collect the information you provide to us with your consent, such as your name, phone number, email address, and the address of the property we're quoting on. We don't ask for anything beyond what we need to help you.

  3. Why we collect it

    Your details are used for one purpose: to prepare your quote and to provide the installation, cabling, networking, or security service you've requested. That includes contacting you about your enquiry, arranging a site visit, and carrying out the work.

  4. We don't sell your data

    We never sell, rent, or trade your personal information. Your details are not a product, and they're not shared with anyone else for marketing.

  5. We don't hand your details to anyone else

    The information you give us stays with us. The only exceptions are where it's genuinely needed to deliver the service you asked for, or where we're required to by law.

  6. Advertising and platforms

    To reach customers and respond to enquiries, we may use platforms such as Meta (Facebook), Google Ads, this website, Instagram, TikTok, and other similar services. These platforms help us advertise and communicate, and each runs under its own privacy policy and terms, which apply when you interact with us through them.

  7. Your choices

    Because we only hold information you've chosen to give us, you can ask us to access, correct, or delete it at any time, and you can withdraw your consent for us to contact you.

  8. Contact us

    If you have any questions about this policy or your information, get in touch:

  1. Availability, scheduling, and turnaround times may vary depending on workload, job complexity, access requirements, weather conditions, and product availability.
  2. Product and brand availability is subject to supplier stock levels. Where a preferred item is unavailable, a suitable alternative may be recommended or installation may be scheduled once stock becomes available.
  3. Written quotes are provided with no obligation. A callout fee may apply for on-site assessments depending on location and scope, and we'll confirm any fee before booking a visit. Deposits may be required for bookings, equipment purchases, or custom ordered items.
  4. Post-install support includes reasonable remote assistance and basic troubleshooting. Additional on-site visits, advanced diagnostics, equipment replacement, or changes outside the original scope of work may incur additional charges.
  5. Installation pricing may vary depending on site conditions, cable run distances, roof or wall access, existing infrastructure, and any additional work requested during installation.
  6. Some installations may require suitable roof, wall, ceiling, crawl space, trenching, or ladder access. If safe access is not available, additional equipment or alternative installation methods may be required.
  7. Existing customer equipment, cabling, or networking infrastructure may affect compatibility, performance, or installation time. We will advise of any limitations before proceeding.
  8. Warranty coverage applies to workmanship and manufacturer-supported equipment only. Damage caused by misuse, third-party modifications, environmental conditions, power issues, etc., is not covered.
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